This notice sets out the categories of information Frumzi may handle, the purposes behind that handling, and the choices available to you as a registered player.
Information Frumzi may collect
We may hold registration details, account and gameplay records, device and connection diagnostics, and the history of messages you exchange with our team.
To keep accounts safe, we may also process risk indicators and fraud-detection signals that help us spot unusual or unauthorised activity.
Purposes of processing
Your information supports core functions such as running your account, verifying identity, meeting licensing duties, and responding to your support enquiries.
Grouped, non-identifying statistics may guide how we shape and improve the platform. Promotional communications remain entirely optional and can be switched off at any time.
Storage periods and your entitlements
Records are kept no longer than needed for legal, regulatory, and operational reasons, after which they are removed or anonymised.
Subject to applicable law, you may ask to view, correct, or erase the data we hold, and we may request proof of identity before acting on such a request.
Sharing with third parties
Frumzi may pass limited information to payment processors, identity-verification partners, and regulators strictly where a service or legal obligation requires it.
We do not sell personal data, and any partner receiving it is expected to protect it under contractual and statutory safeguards.
Getting help
- Privacy and data-protection contact published in the Frumzi support area
- Live customer-support channel accessible from within your account
This overview is provided for general understanding. The binding position is determined by applicable law, our licensing conditions, and the records held by Frumzi and its providers.